Example build, fictional company · Luoma Plumbing Ltd
HVAC firm, quote request to draft quote, prices from the firm's own price list
The estimator gets a ready draft from each request and checks it instead of writing the quote from scratch.
A fictional HVAC firm's quote requests arrive by email in free form, and the quote is written by hand. In the example the build was given the firm's price list (19 items) and the incoming requests.
Quote requests
8
Draft quotes from the price list
6
Left to a person
2
a clarifying question or pricing by hand
Pick a message or a filter.
Quote request to draft quote · Luoma Plumbing Ltd
Incoming message
Maija Korpi · Quote request: replacing a toilet
Hi, the downstairs toilet in our detached house leaks from the cistern and we would like to replace the whole toilet with a new one. One toilet, a standard floor-standing model is fine. The address is Sammalsilta 3, Seinäjoki. How much would the replacement cost, installed? Regards, Maija Korpi
What the agent found
- Site
- Sammalsilta 3, Seinäjoki
- Job
- Replacing the leaking downstairs toilet of a detached house with a new standard floor-standing toilet, installed. One toilet.
- Customer type
- Household
- Assumptions
- The work is assumed to take 2 h, as in the guideline
- The new toilet is a standard floor-standing model (WC1)
- The site is less than 30 km away, so visit fee K01
- The old toilet is removed and recycled (JA1)
- The leak is in the cistern and needs no other plumbing work
- Notes
- Work 2 h and JA1 as in the guideline
- Check that the requested standard floor-standing model matches WC1
- No start date is promised, site management agrees the time after acceptance
Task
Check the draft quote: Sammalsilta 3, Seinäjoki
Estimator
Rows picked from the price list, and the calculation
| Item | Quantity | Price | Amount |
|---|---|---|---|
| WC1 · Toilet, floor-standing, ready to install | 1 pcs | €289.00 | €289.00 |
| T01 · Fitter's work | 2 h | €68.00 | €136.00 |
| JA1 · Removal and recycling of the old fixture | 1 pcs | €45.00 | €45.00 |
| K01 · Visit fee and mileage, under 30 km | 1 pcs | €45.00 | €45.00 |
| PI1 · Small parts and fasteners | 1 lot | €35.00 | €35.00 |
| Subtotal excl. VAT | €550.00 | ||
| VAT 25.5 % | €140.25 | ||
| Total | €690.25 | ||
Draft quote for the customer
Hi Maija, thank you for your quote request. We have prepared a quote for replacing the downstairs toilet at Sammalsilta 3, Seinäjoki. The quote includes a new floor-standing toilet, the installation, removal and recycling of the old toilet, and small parts. Once you have accepted the quote, our site management will agree the time of the work with you. QUOTE (draft) Site: Sammalsilta 3, Seinäjoki 1. Toilet, floor-standing, ready to install: 1 pc x 289,00 € = 289,00 € 2. Fitter's work: 2 h x 68,00 € = 136,00 € 3. Removal and recycling of the old fixture: 1 pc x 45,00 € = 45,00 € 4. Visit fee and mileage, under 30 km: 1 pc x 45,00 € = 45,00 € 5. Small parts and fasteners: 1 lot x 35,00 € = 35,00 € Subtotal excl. VAT: 550,00 € VAT 25,5 %: 140,25 € Total: 690,25 € The quote is based on these assumptions: - The work is assumed to take 2 h, as in the guideline - The new toilet is a standard floor-standing model (WC1) - The site is less than 30 km away, so visit fee K01 - The old toilet is removed and recycled (JA1) - The leak is in the cistern and needs no other plumbing work Terms: - The quote is valid for 30 days. - The prices are based on the details in your message. Additional work is agreed in writing before it is done. - The time of the work is agreed once the quote is accepted. Kind regards Luoma Plumbing Ltd tarjoukset@putkiluoma.example This message was drafted with the help of an AI assistant and reviewed by a member of our staff before sending.
A recorded run from 30 September 2026, made with the real language model on fictional data. The drafts are shown as they are left for a person to review. Company names, addresses and phone numbers were changed after the run so that they do not resemble real ones.
What was done
- The language model read the request and found the site, the job and the preferred time.
- The model picked rows from the price list. The program calculated every amount and the VAT.
- Clear requests became a draft quote in the language of the request.
- The unclear request became a clarifying question. The job missing from the price list went to the site manager.
What the build did not do
- Sent no quotes. Every draft stayed with the estimator for checking.
- Invented no prices or items.
- Promised no start date and gave no discounts.
- Did not read the contents of attached photos.
This example is built on
Quote request to draft quote